How We Handle Payment And Account Records
Jaya App collects only the account information needed to run your wallet, verify your identity for withdrawals and keep your login secure on mobile or browser. When you register, we record basic profile details, your device type, and the payment channel you choose — bKash, Nagad
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or Rocket — so transactions match the wallet you send from. We do not store your bKash, Nagad or Rocket PIN; those stay inside your mobile wallet app and never pass through our servers. Session data, such as your last login device and OTP verification timestamp,
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helps us flag unusual account activity before it becomes a problem. How long we can act on a data request, and which rights apply to your account, depends on your local law and eligible region — Bangladesh players should treat this policy as a general framework
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rather than a fixed promise that covers every scenario. We may share limited transaction detail with a payment partner strictly to confirm a deposit or withdrawal clears, never for marketing outside Jaya App. If we update this policy — say, to reflect a new payment rail
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or a changed verification step — we'll post the revised version on this same page with a new effective date.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.